FREQUENTLY ASKED QUESTIONS
Yes! All our bags and accessories are carefully selected and quality-checked. We work with trusted suppliers to ensure every item is stylish, durable, and meets our high standards.
Orders are usually processed within 1–3 business days. Once your package ships, you’ll receive a confirmation email with a tracking number so you can follow it every step of the way.
Yes, we accept returns on eligible items within 7 days of delivery, provided they are unused and in original condition. Please email us at support@dollluxurio.us to start the return process.
We’re so sorry! Please email us within 3 days of receiving your order with photos of the item and packaging. We’ll make it right—whether that means a replacement or a refund.
You can use our style filters to shop by color, occasion, or trend. Still unsure? Reach out via email or live chat—we’d be happy to give you personalized suggestions!